Episode 20: Traditional versus digital freight forwarding with John Smith

Sep 07, 2022

What are the pitfalls when working with a traditional freight forwarder?

“They don’t specialise in tech and making changes to their platform is difficult for them.”

This week Helena Wood is joined by John Smith, VP of Global Operations at Zencargo as he gives his insights on how the supply chain has evolved since he started working in the industry 30 years ago.

They discuss:

  • The differences between traditional and digital freight forwarding
  • The pitfalls of working with a traditional freight forwarder
  • Why digital freight forwarders are more agile, especially in a volatile market

John Smith
John Smith is the Global VP Operations at Zencargo and has over 30 years of experience in the supply chain industry. Prior to Zencargo, John has worked for a range of companies including Damco and CEVA Logistics. John oversees the operations team at Zencargo, ensuring that customer cargo is successfully delivered from origin to destination in the most efficient way.