How our platform works
We’re a digital freight forwarder with an AI-powered platform that drives your global operations. Manage orders, shipments, and deliveries in one place; connect suppliers, carriers, and warehouses, track every SKU, and turn data into decisions that protect margins and service.
Why leading brands run on Zencargo
One connected view
Gain complete visibility from purchase order to final delivery with predictive ETAs, SKU-level tracking, and real-time insights across every mode and route.
AI-powered efficiency
Automate manual processes, cut exceptions, and optimise lanes, allocations, and loads — reducing costs while boosting margins and performance.
Built-in resilience
Predict risks, respond to disruption before it happens, and keep your supply chain moving smoothly in any condition.
Meet Luca, your AI-powered supply chain co-pilot
Your analyst and operator, at your fingertips.
Built into the Zencargo platform, Luca is the intelligence layer that connects your data, systems, and partners.
- Proactive intelligence: Predict delays, disruptions, and exceptions before they happen.
- Instant answers: Ask any question and get presentation-ready insights in seconds.
- Smart automation: Handle supplier follow-ups, document parsing, and bookings automatically.
Platform capabilities
Gain control before goods move
Manage your inbound
- Connect data at the source via API, EDI, or SFTP to capture product and order-level detail.
- Link manufacturers, consolidation centres, warehouses, and quality-control teams in one shared view.
- Plan earlier with predictive ETAs — made more accurate through proactive Cargo Ready Date (CRD) chasing.
- Manage exceptions automatically with approval-to-ship workflows and supplier engagement customised to your supply chain.
Turn shipment chaos into clarity
Orchestrate your shipments
- Gain centralised visibility across every mode, route, and milestone — all in one platform.
- Collaborate directly with your teams and partners to resolve exceptions and prioritise shipments.
- Automated documentation and predictive ETAs streamline shipment management and reduce manual work.
- Direct integrations with carriers and other systems create a shared data foundation across your supply chain.
Keep cargo flowing smoothly into every warehouse
Streamline warehouse operations
- Plan and manage destination warehouse slots with straightforward DC bookings.
- Gain visibility and control over warehouse intake for all modes of transport.
- Improve inventory management, forecasting, and planning with real-time insights.
Get the right products to the right place, exactly when they’re needed
Optimise inventory levels
- Optimise stock levels to match demand and marketing timelines.
- Use dynamic order control to accelerate or delay shipments with alternative transport options.
- Detect intake gaps proactively with drill-down insights at the item level.
- Maximise revenue by ensuring availability and optimising working capital.
Bring every system, partner, and shipment together
Unify your supply chain
- Manage carrier allocations and performance through advanced analytics and reporting.
- Integrate seamlessly with ERPs and WMS such as Netsuite, Microsoft Dynamics 365, Sage, SAP, and Infor via API, EDI, or SFTP.
- Measure and reduce emissions with item-level Scope 3 tracking and green route optimisation.
Saving time and money
“Zencargo care about our network and they are constantly looking for opportunities to develop and optimise it. They’ll come to us on how to make our supply chain more efficient.”
Saving time and money
“Through their expertise and data analytics, Zencargo proactively came to us with bespoke solutions, revealing there was much more than just shipping containers from A to B.”
Saving time and money
“Zencargo’s partnership has helped us to streamline supply chain operations, leveraging seamless collaboration and forward-thinking solutions to drive efficiency.”
Saving time and money
“We’re extremely pleased with Zencargo’s flexibility and responsiveness. Their support especially with ex-works shipments and retail deliveries, has been exceptional.”
1. How does Zencargo use AI in supply chain management?
Zencargo leverages artificial intelligence (AI) and machine learning (ML) to automate repetitive, time-consuming supply chain tasks. Our AI platform analyses large datasets to uncover hidden patterns and actionable insights that improve decision-making. From Purchase Order (PO) management and Confirmed Ready Date (CRD) tracking to document analytics and predictive insights, Zencargo’s AI streamlines operations, increases accuracy, and frees your team to focus on strategic supply chain planning. Luca connects directly with your systems via API, EDI, or secure file sharing to capture product and order-level data automatically.
AI improves supply chain efficiency by automating key processes and workflows. Zencargo’s AI platform can handle repetitive administrative, financial, and data management tasks, operating continuously to boost productivity. By reducing manual errors, accelerating decision-making, and optimising resources such as inventory, transport, and warehouse capacity, AI helps businesses lower operational costs while improving end-to-end supply chain visibility.
Implementing AI with Zencargo follows a structured, three-phase approach:
Planning and discovery: We assess your business goals, workflows, and data readiness to design a tailored AI strategy.
Implementation and integration: Our team builds, configures, and integrates AI tools into your supply chain processes.
Ongoing Support and optimisation: Continuous monitoring, updates, and enhancements ensure the solution adapts to your evolving operational needs.
Yes. Zencargo prioritises data security, privacy, and compliance. Our platform uses multi-layered security measures including encryption in transit and at rest, user access controls, continuous monitoring, and regular updates to protect against emerging threats. Your sensitive operational data remains fully confidential and secure throughout all AI processes.
Zencargo provides a comprehensive AI training program for your team, ensuring they can fully leverage our platform. Training includes hands-on workshops and interactive sessions, detailed user guides and documentation, and dedicated support from our AI experts for ongoing assistance. This approach empowers employees to confidently use AI for smarter, faster, and more informed supply chain decisions.
Luca is our AI intelligence layer that delivers predictive insights, real-time answers, and smart automation. Explore Luca’s capabilities and how it transforms supply chain operations.
You can explore our resource hub for guides, reports, and best practices on digital freight forwarding, supply chain visibility, and AI-powered logistics. It includes expert insights and practical tips to help you optimise your global operations.