Meet Luca, your AI co-pilot for
global freight forwarding

Built into the Zencargo platform, Luca connects data, predicts disruption, and automates workflows to keep your supply chain running smoothly.

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Your always-on analyst and operator – at your fingertips.

Think of Luca as the extra member of your supply chain team – working 24/7, analysing data, and helping you stay one step ahead. Built directly into the Zencargo platform, Luca works behind the scenes to surface insights, flag exceptions, and automate repetitive tasks so you can focus on strategic decisions. 

See Luca in action

How Luca keeps your supply chain one step ahead

Analytics and strategic insights

Ask Luca

Ask any supply-chain question in plain English, from ETAs to SKUs or risk trends, and get instant, data-backed answers.

Ask Luca unifies data across systems into a single source of truth, turning fragmented freight information into clear, actionable intelligence.

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Automated document parsing

Luca Scan

Say goodbye to spreadsheets and mismatched PDFs. Luca Scan uses AI, Large Language Models (LLMs), and Optical Character Recognition (OCR) to extract key data from documents and emails — automatically updating the Zencargo platform. With human-in-the-loop verification, you stay in control while reducing manual entry and errors.

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Luca Scout

Purchase Order (PO) Confirmed Ready Date (CRD) Management

Always on, always checking, Luca Scout automates PO tracking and supplier follow-ups in multiple languages, sending reminders, logging responses, and updating Confirmed Ready Dates up to 21 days in advance.

The result: earlier visibility, fewer delays, and better supplier performance insights.

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Luca Flow

Automated drayage workflow

Luca Flow streamlines drayage bookings and communications, orchestrating routes and carrier selection by cost, reliability, capacity, and sustainability.

It eliminates repetitive admin, reduces errors, and boosts efficiency, giving operations teams more time to focus on high-impact work.

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Ready to learn more about Luca?

Speak to our team, watch a demo, or join our Beta programme.

Saving time and money

“Zencargo care about our network and they are constantly looking for opportunities to develop and optimise it. They’ll come to us on how to make our supply chain more efficient.”

Daniel Igoe
Head of Supply Chain Planning & Business Resilience, Harrods
Saving time and money

“Through their expertise and data analytics, Zencargo proactively came to us with bespoke solutions, revealing there was much more than just shipping containers from A to B.”

Elvy Jenniskens
Global Logistics & Transport Specialist, Thetford Europe
Saving time and money

“Zencargo’s partnership has helped us to streamline supply chain operations, leveraging seamless collaboration and forward-thinking solutions to drive efficiency.”

Robin Watkins
Head of Logistics & Fulfilment, Beauty Pie
Saving time and money

“We’re extremely pleased with Zencargo’s flexibility and responsiveness. Their support especially with ex-works shipments and retail deliveries, has been exceptional.”

Viktorija Stepsyte
Operations Support Executive, Sephora UK
Frequently Asked Questions:

1. What is an AI-powered supply chain platform, and how does it improve freight forwarding?

An AI-powered supply chain platform, like Zencargo, combines global freight forwarding expertise with intelligent technology. It connects your suppliers, carriers, and warehouses in one platform, automating manual tasks, predicting delays, and surfacing real-time insights from purchase order to final delivery. The result is greater visibility, faster decision-making, and more resilient logistics — across every trade lane and transport mode.

2. How can AI improve global logistics performance and reduce costs?

AI transforms global logistics by turning complex supply chain data into clear, actionable insights. Zencargo’s platform predicts delays, optimises carrier allocations, automates supplier follow-ups, and identifies cost-saving opportunities before they arise. By integrating live data from multiple regions and transport modes, businesses can cut demurrage, reduce emissions, and improve delivery reliability worldwide.

3. Is Zencargo’s AI platform suitable for international supply chains?

Yes — Zencargo’s platform is designed for global operations. It connects data from multiple systems (ERP, WMS, TMS) and partners across continents, offering end-to-end visibility for air, ocean, road, and rail. With regional integrations and predictive insights at SKU level, it helps businesses in Europe, North America, and Asia manage freight with confidence and control.

4. How do I get started with AI in my supply chain?

Speak to us. Our team of AI experts work closely with customers to integrate AI workflows into their teams. Not ready to speak with us just yet? Explore our AI playbook for practical steps and guidance and explore our resource hub for insights, webinars, and customer stories.

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